For a simple change of mind, no: each set is embroidered for you. But if the size is wrong or there's a fault, email us within 14 days of delivery with a photo and we'll replace it free of charge. This doesn't affect your statutory rights.

Your set is embroidered to order and dispatched in 2 to 5 working days, then delivered in about 8 to 14 working days from your order. You'll get your tracking number by email as soon as it's dispatched.

Yes. It's thread stitched into the fabric, not a print that can crack. Machine wash at 30°C with the garment inside out, and it should keep its colours for years.

HelloCustom is a French brand, and our customer service is based in France. We reply 7 days a week, within 24 hours, at hellocustom.fr@gmail.com or on Instagram.

Our clothes fit true to size: choose your usual size. For a roomier fit, go up one size. The size guide is just above the size options, with measurements in centimetres and inches.

Email us straight away with your order number. As long as the embroidery hasn't started, we'll correct it free of charge.

Yes. Just add two matching sets to your basket. Handy if you want the same design in two colours, or a second set to give as a gift.

It depends on the design. Send us your idea in a private message on Instagram and we'll let you know quickly if we can do it.